Why isn't my image showing up?

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    Agob Lewis

    is there a solution to this?

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    Erwin Lukas

    Hi Agob, this article discuss on how to find the error message in case the image is not showing up. The solution might be different depending on the error you are getting.

    Do you have a specific URL that has an issue that you can share for us to take a look?

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    kitpao

    I don't know if it's too late, but I'm having the same issue. The page is https://tennix-sports-blog.herokuapp.com/categories/3 and the images I upload to Cloudinary display well after uploading them through 'articles/new', but after a time (when Heroku reloads the server) the image doesn't display anymore. 

    Status code is 404, but I don't find a X-Cld-Error, so I don't know why it isn't displaying :(

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    Raz Ziv

    Hey @kitpao,

    The page that you've shared doesn't currently serve any images via Cloudinary. You've probably turned it off as you were experiencing this issue, which makes sense. However, I cannot investigate this further without additional information like your cloud name or by seeing the issue in real-time.

    What I suggest you do is open a direct support ticket via support@cloudinary.com, so we can further discuss this privately and have you share some additional information with us and/or decide on a given timeframe where you will re-enable Cloudinary on your site for several minutes so we can take a look at it.

    Kind regards,
    Raz

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