On our free plan, the maximum image file size which can be uploaded to Cloudinary or created via transformations is 10 MB, and the maximum video file size is 100 MB.
"Raw" files, other than images or videos, are also limited to 10 MB.
You can see a full list of all applicable limits on the right-hand side of your accounts settings page.
On our paid plans, the limits are higher, starting at 20 MB for images and raw files, and 2 GB for videos on the Plus plan. Please note that uploads of files larger than 100 MB must used chunked uploading and you will receive an error if you attempt to upload larger files without using chunked uploads. Chunked uploading is performed by default using the Media Library and Upload Widget, so this special circumstance is applicable to uploading via the API.
The larger self-service plans have higher image and video file size limits, and you can see a comparison of our standard plans on our pricing page (accessible by clicking the "Compare plans and FAQ" button in the bottom left) to see the limits applicable to each plan. On our Enterprise plans, our team will collect your exact requirements and ensure your account has sufficient limits in place for your assets.
When transforming images, there are also limits regarding the maximum dimensions of the processed image, measured in megapixels. On our free plan, this limit is 25 megapixels, and the limits for other plans can be seen on our pricing page.
Lastly, when transforming images and videos, there are limits regarding the maximum online transformation file size. These limits are in place so that transformations for images and videos can be processed asynchronously as opposed to forcing the processing to be completed immediately on-the-fly. For images, this limit across all our free and self-service plans is 100 MB. For videos, the free plan limit is 40 MB and for all self-service plans, the limit is 300 MB. For transforming images and videos above these limits, you can process these asynchronously using eager transformations.
If you try to upload or create files larger than your account's limits, an error will be returned and shown in the Media Library, or in the response we send to your API call.
If you find that you're unexpectedly reaching your account's limits when working with your files, please contact us for assistance.