On our free plan, the maximum image file size which can be uploaded to Cloudinary or created via Transformations is 10 MB, and the maximum video file size is 100 MB.
"Raw" files, other than images or videos, are also limited to 10 MB.
You can see a full list of all applicable limits on the right-hand side of your accounts settings page.
On our paid plans, the limits are higher, starting at 20 MB for images and raw files, and 2 GB for videos on the Plus plan. The larger self-service plans have higher limits also, and you can see a comparison of our standard plans on our pricing page to see the limits applicable to each plan. On our Enterprise plans, our team will collect your exact requirements and ensure your account has sufficient limits in place for your assets.
When transforming images, there are also limits regarding the maximum dimensions of the processed image, measured in megapixels. On our free plan, this limit is 25 megapixels, and the limits for other plans can be seen on our pricing page.
If you try to upload or create files larger than your account's limits, an error will be returned and shown in the Media Library, or in the response we send to your API call.
If you find that you're unexpectedly reaching your account's limits when working with your files, please contact us for assistance.