Can I upload images to Cloudinary by dragging-and-dropping?

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    Kristina Venegas

    It appears the drag and drop upload feature in Cloudinary isn’t working correctly. Marketing has had problems with their videos freezing mid upload. I’ve encouraged them to use the “Upload” button at the top of the page as an alternative and the video loaded right away. Marketing said this was the most progress they made in Cloudinary since yesterday.

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    Mo Ip

    Hi Kristina,

    When uploading files larger than 100MB they would need to be sent in chunks/parts. There are cases where uploads via the Media Library don't break the files into parts correctly and a single chunk ends up being just 2 bytes which are then rejected resulting in a failed upload.

    We have a ticket for this issue and will update you when it's fixed.

    Regards,

    Mo

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