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How can I cancel my Cloudinary account?

Orly Bogler
Updated

If you would like to cancel your Cloudinary account, you can access your account's settings page and click the "Cancel my account" link.

If you can't find such a link on the settings page, please contact us via our support ticket system and share the name (i.e., cloud-name) of the account you wish to cancel.

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Comments

13 comments

Date Votes
  • EKOSSO NJOH

    5msic.com

    0
  • EKOSSO NJOH

    cancelled my profile as soon you reserve that email.

    0
  • Maor Gariv

    Hi,

    Sorry for the very late reply, we have noticed that this request was left unattended. I guess this is not relevant anymore but for future reference -

    It's possible to cancel the account directly from the console. If our help is needed, please open a new support ticket (https://support.cloudinary.com/hc/en-us/requests/new) so we'll be able to verify you as the account owner.

    0
  • Sebastian Arboleda 
    What happens to the images if I cancel my subscription with Cloudinary. This affects my images that are stored in my wordpress media library.
    0
  • Shirly Manor

    When using our WordPress plugin, we save the images on both Cloudinary and WordPress. As a result, if you decide to stop using Cloudinary, your website will serve the images from WordPress.

    Hope that helps,

    Shirly

    0
  • Sebastian Arboleda

    I understand but I have noticed that the moment I deactivate the cloudinary plugin, several images do not load. This is because or because I have to cancel the account so that everything works well

    0
  • Shirly Manor

    Can you please share a link for an image that doesn't work?

    If privacy is an issue, please contact us at support@cloudinary.com

    Thank you,

    0
  • Andres Argote

    I have already submitted a ticket, but there's no answer. I need to cancel my subscription but there aren't any links to cancel.

    1
  • Eric Pasos

    Hi Andres,

    Your ticket (193198) is currently being processed, and we will reply to you through it. Thanks.

    0
  • Simon Paske

    Can you re-open my cloud? I canceled it and can't use it anymore.

    My cloud name: 

    doecfk15q


    Thanks in advance

    0
  • Stephen Doyle

    Hi Simon,
    For account-specific questions, can you please contact our support team directly with the details? You can use the "?" link inside our management console, or the "submit a request" link here on the support site
    Regards,
    Stephen

    0
  • Vahe Zhamharyan

    I have already submitted a ticket, but there's no answer. I need to cancel my subscription but there aren't any links to cancel.
    Cloud Name - dcua9l5ed

    0
  • Wissam Khalili

    Hi Vahe,

    Thank you for your input.
    We will answer you through the ticket.

    Best Regards,

    Wissam

    0

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