In the case you would like to cancel your Cloudinary account, you can access your account's settings page and click the "Cancel my account" link.
If you can't find such a link on the settings page, please contact us via our support ticket system and share the name (i.e., cloud-name) of the account you wish to cancel.
Comments
9 comments
5msic.com
cancelled my profile as soon you reserve that email.
Hi,
Sorry for the very late reply, we have noticed that this request was left unattended. I guess this is not relevant anymore but for future reference -
It's possible to cancel the account directly from the console. If our help is needed, please open a new support ticket (https://support.cloudinary.com/hc/en-us/requests/new) so we'll be able to verify you as the account owner.
What happens to the images if I cancel my subscription with Cloudinary. This affects my images that are stored in my wordpress media library.When using our WordPress plugin, we save the images on both Cloudinary and WordPress. As a result, if you decide to stop using Cloudinary, your website will serve the images from WordPress.
Hope that helps,
Shirly
I understand but I have noticed that the moment I deactivate the cloudinary plugin, several images do not load. This is because or because I have to cancel the account so that everything works well
Can you please share a link for an image that doesn't work?
If privacy is an issue, please contact us at support@cloudinary.com
Thank you,
I have already submitted a ticket, but there's no answer. I need to cancel my subscription but there aren't any links to cancel.
Hi Andres,
Your ticket (193198) is currently being processed, and we will reply to you through it. Thanks.
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