How does Cloudinary count my plan's quotas and what does every quota mean?

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    Tilman Linden

    A couple of additional questions regarding...

    "Monthly Transformations - Number of all newly processed assets including original uploads and derivatives."

    My account is showing 2176 image resources and 949 derived images. The number of transformations is 6281 though. No image has been deleted from this account ever. How do these numbers relate to each other? What do the transformations count other than the derived images? If the same transformation is requested twice for the same original image, does this count as 2 transformations?

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    Nadav Ofir

    A unique transformation will be counted only once, regardless the number of visits it gets. However, there are several factors that can affect your Transformations count.
    For example re-uploading (overwriting) the same resource again and again may result with an unexpected Transformation usage.
    More information here: http://support.cloudinary.com/hc/en-us/articles/206465709-My-account-s-usage-reports-show-a-relatively-high-Transformations-rate

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    CEPA DE VINOS

    Hello Nadav.... I have a question.....
    I didn´t make transformation on Cloudinary, but I did on the url´s....
    for example, I just upload an image (High Res) but then, I just access to the image with .../q_60,w_700,f,auto/.....
    So,How many transformation coludinary counts with this method?

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    Nadav Ofir

    A "Transformation" credit is counted for every newly processed image.
    The mentioned transformation ( .../q_60,w_700,f,auto/..... ) will cost up to 4 times for every original image it's applied to, since 4 different formats can result out of it (WEBP, AWEBP, JPEG-XR & fallback).

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    BangkokU

    How to increase total Images & Videos quotas ?

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    Ido Barnoam

    You could increase the "total images & video" quota, together with the bandwidth and storage quotas, by following us on twitter, liking us on Facebook, and spreading the word about Cloudinary!

    You can read more about that here:
    https://cloudinary.com/console/share

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    Mas Poco Vendo

    Hi!

    How the bandwidth used to view/download an image of, for example 1MB size, is calculated?

    We need to obtain an average in order to estimate the necessary plan.

    Thanks!

  • Avatar
    Yakir Perlin

    Hi,

    We count every viewed/downloaded resource according to the resource size.

    You will only be charged a flat fee according to the size (in bytes) of the resource.

    So if your image size is about 1MB this will be the bandwidth we count for each request. 

    Do note to add transformations to your resources, in order to reduce the image size.

    If you need help with that, please contact us at support@cloudinary.com.

     

    Best,

    Yakir

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    David Baldie

    I'm not sure I follow the `f_auto` answer.

    If I have `https://cloudinary.com/image/upload/f_auto/image.png`

    does the `f_auto` parameter = 1 transformation the first time the image is requested that month?

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    Daniel Mendoza

    @David Baldie

    f_auto tells Cloudinary to generate a different image format depending on the end-user's browser. There could be total of 4 transformations (using your example above) - PNG, JPEG-XR, and two variants of WebP. The transformations are counted on request and not all at once. For instance, if throughout the lifetime of the resource on your account, only Chrome and Firefox users accessed the PNG image url (`http://res.cloudinary.com/cloud_name/image/upload/f_auto/image.png`). Then only two transformations would be counted.

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    Ghore Bazar

    My account has entered into a new billing cycle and paid for this cycle. Yet my account showing bandwidth used 70% from last cycle and counting forward everyday. What will happen when this bandwidth quota reach to 100%? Shouldn't I get a full 100% quota in the new billing cycle? Or is this like the unused bandwidth is carried forward to the new cycle? I am confused.

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    Raya Straus

    The bandwidth quota never fully resets. It always monitors the bandwidth usage within the last 30 days timeframe and alerts if it exceeds the plan's limit

  • Avatar
    Ghore Bazar

    @Raya Straus, you monitor the bandwidth usage within the last 30 days and we know nothing what is happening behind the door! Is this fair? If we subscribers cannot see the remaining balance of my bandwidth how can we manage our websites? You only alert when all bandwidth is exhausted and then we are in risk of shutting down of our website.  Why you prefer to keep us (the customers) blind in this regard?

    According to my admin panel, our website has consumed 72% of allotted bandwidth (actually 2% from new billing cycle and the rest 70% from previous month's cycle). Why have I to carry the 70% from last month? Say, within next couple of days my bandwidth quota reaches 100%, then what will happen? Have I to purchase a new plan though I have used only 30% bandwidth in current billing cycle?

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