My account's usage-reports show a relatively high Transformations rate

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  • Avatar
    Ido Miran

    Ref. repeat uploads: even if the source of the issue might be buggy code on the application side, still it would be nice to be able to get from Cloudinary some warning/notification email when a certain pre-configured threshold is crossed.

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    Nadav Ofir

    Hi Ido,

    We are working to enable an automated error rate alert mechanism which should cover this use-case as well. ETA should be around the end of 2016.

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    Ido Miran

    great, thanx

  • Avatar
    Arkann

    Hi,
    I am making two uploads through direct API call. One is with a transformation, the other is not.
    From what I understand, the increase in transformation counter is 3 (1 for initial first upload, 1 for a "c_crop,g_xy_center,h_0.916411682892907,w_0.7346358792184725,x_0.48480461811722914,y_0.5852364394993046" transformation, and 1 for the second upload with no transformation.
    But the increase in counter is 4...

    Here are the POST arguments for the 1st upload:
    {file=..., folder=MyFolder, api_key=...., signature=...., transformation=c_crop,g_xy_center,h_0.9179415855354659,w_0.4591474245115453,x_0.5212166962699822,y_0.581759388038943, overwrite=false,overwrite=false, public_id=...., timestamp=....}

    It does indeed count as 2 transformations.

    Here are the POST arguments for the 2nd upload:
    {file=...., folder=MyFolder, api_key=...., signature=...., overwrite=false, public_id=...., timestamp=....}

    And it STILL count as 2 transformations.

    I am applying transformation on upload to avoid doing dynamic ones on calls. But I still do not understand why a simple upload count as 2. It contradicts your good report (I still learnt the first upload counted as 2. Good to know).

    So why is simple upload count as 2, please ?

  • Avatar
    Maor Gariv

    Hi,

    Is it possible that you viewed the second image in the console which triggered the media_lib_thumb generation?
    The `media_lib_thumb` thumbnails are created when uploading or viewing uploaded images through the media library web interface. When you upload via the upload API, images aren't automatically transformed using this transformation (only when you browse through them via your media library).

    If it's not the case, please open a support ticket with your account details and we'll gladly further investigate the issue.

  • Avatar
    Arkann

    Thanks Maor Gariv,
    Indeed it seems it is the 'media_lib_thumb' that is causing this change. Actually, I did not understand why the number was slowly incrementing within the first five minutes of upload, but this timely mannered changed also fit your hypothesis.
    I have found no way to disable this feature on the 'Dashboard' screen. But I improved my knowledge and was able to use the Admin API/usage (great!).

  • Avatar
    Jason Shaw

    This seems to be a massive problem. You allow 5 million images on a 250$ monthly plan, but only allow 400K uploads per month due to the transformations limit? 1 Upload = 1 Transformation? This does not make any sense whatsover!

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    Jason Shaw

    And when viewing the uploads in our media console, this uses even more of the transformations quota because the generated thumbnails are counted against it??

    Do you know how many images I can store with 250$ a month on google storage or AWS? Probably a trillion!

  • Avatar
    Roee Ben Ari

    Hi Jason, thank you for the feedback.

    Cloudinary is an end-to-end media solution. It includes tons of image and video manipulation and automatic optimizations, wrapped in a service with end-to-end scalability & reliability - DR, security & compliance, operations, support etc. So comparing it with a storage service is a bit comparing apples to oranges.

    The end-to-end usage is measured by several separate parameters, and while monthly transformations measure the ongoing activity, the total images and videos metric is accumulative and looks at the total size of the account. When you're using the service for years you may reach the total images and videos quota at some point.

    Specifically regarding thumbnails in the media library - while this is usually not a significant part of the usage, we do accept the feedback and the new UI version that's going to be rolled pretty soon will not count these thumbnails towards the account quota.

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    tecc tecc

    Hi Ben, can you share ETA on that implementation, its very much needed because our transformation count is always skyrocketting against our limit and my clients are losing hope in cloudinary already.

  • Avatar
    Roee Ben Ari

    Hi, the first phase of the new Media Library should be released in the next couple of months. In this release, library views will no longer be counted towards the Transformations quota. That said, please note that transformations that are generated via the library are usually only a small subset of the overall transformations count. I would recommend checking if any of the scenarios in the article above matches your use-case to figure out why your Transformations count is high. If you want our help in analyzing, please feel free to open a support ticket and will be glad to take a closer look at it. 

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