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What can I do when faces are being falsely detected or not properly detected?

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2 comments

  • Caleb

    Hello, images are not loading on the Fix / Add Faces screen. It looks like the URL it is trying to fetch the image from is 404'ing. The message displayed is 

    This *cloud name*-res.cloudinary.com page can’t be found

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  • Eric Pasos

    Hi Caleb,

    May I please request more details like providing your cloud name and the public_id of the asset being processed, and them through creating a support ticket using this link: https://support.cloudinary.com/hc/en-us/requests/new

    Thanks in advance.

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