X-Cld-Error from failed API upload requests:
- Check the x-cld-error message in the response header
- Using the response from the X-Cld-Error will help point in the correct direction to resolve the issue. For example, if the error message indicates that the cloud_name was not found, then we would want to double-check the configuration.
Failed Upload Widget request error message:
- If you are uploading through the Cloudinary Upload Widget, the widget will return an error message if the upload process fails. In most cases, this will provide enough information to understand the root cause of the error and how to resolve it similar to the x-cld-error message returned from API requests. If there are any errors during the upload process, the error message will appear on the top-left hand side of the upload widget opposite of an exclamation mark indicating an unsuccessful request.
Most common error reasons:
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Configuration issues:
- Any issues with the Cloudinary configuration setup for both the API and the Upload Widget will result in Upload errors.
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Account limits:
- Every account will be subject to limitations depending on the accounts level. Here is a full list of the account limitations for each account level. Please note that certain accounts may have custom limits set, but if you have any issues with this, please reach out to our support team.
If the error message is too vague or you are unfamiliar with the error and how to proceed, please contact our support team here. and provide details of the upload request and the error message you are facing.
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