Why wasn't my URL properly invalidated?

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    Leo Fouchard

    "One can ask to change this behavior globally on his account to invalidate only unversioned URLs for both scenarios (root/folders)."

    Where can we change that, should I ask the support or can it be done on the settings?
    Thanks!

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    Nadav Ofir

    Hi Leo, please open a support ticket and share some information regarding your use case so we'll be able to fit the right solution for you.

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    Vishal Gupta

    hi, i am having a guest account and I donot want to use version in my image cloudinary url, the value of "Invalidate versioned URLs" in upload settings is set to disabled. However everytime i upload (drag/drop) images to Cloudinary admin console, all the images are versioned with v141231333 or next random number. Also if i upload say 17 images in single drag/drop upload, some of the images are versioned say v14441, v14442 and so on.. Please advise as how to fix this?

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    Nadav Ofir

    Hi Vishal, actually there's nothing to fix here.
    Our media-library always shows versioned URLs, however you can omit it when embedding it to your application. It's on our roadmap to allow hiding the version components in via the account settings.

    Note that this has nothing to do with the "Invalidate versioned URLs" settings which is used to modify the invalidation policy on your account.

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    Vishal Gupta

    Thanks Nadar, I am clear now. While doing more R&D, I did try to hit the URL without version and it worked and thanks for updating the documentation as well. Issue resolved

  • Avatar
    Roman Weinstein

    Hello,
    How can I invalidate not versioned url?

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    Nadav Ofir

    Hi Roman,
    Please open a support ticket and share some details regarding your use-case / workflow and our team will be happy to set it up for you.

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    Stacey Osiecki

    I'm having a similar issue with validity, using the fetch mode? This image was 404 when first attempted to fetch, the source URL is now valid, but I can't get Cloudinary to refetch it?

    https://res.cloudinary.com/resource-decor/image/fetch/w_500,h_400,c_pad,f_jpg/http://www.resourcedecor.com/public/images/1404002_angle-4.jpg

  • Avatar
    Nadav Ofir

    This actually sounds like an issue with a cached 404 error. See: https://support.cloudinary.com/hc/en-us/articles/202520452-I-m-getting-a-404-not-found-for-my-transformed-image-while-other-versions-of-that-image-work
    Anyway the URL now seems to work

  • Avatar
    Stacey Osiecki

    Yes, it does look very much like a cached 404, but what can be done in this situation?

  • Avatar
    Nadav Ofir

    Normally these errors are cleared automatically after a short while (up to 24hrs). If this is a repeating issue then you may want to look at the following recommended practice: https://support.cloudinary.com/hc/en-us/articles/212491405-How-to-avoid-broken-URLs-when-operating-multiple-unsynchronized-platforms-

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