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Source IP address XX.XXX.XXX.XX not allowed

Shirly Manor
Updated

When defining your Cloudinary dashboard to be only accessible from select IP addresses, you may receive the error:

Source IP address XX.XXX.XXX.XX not allowed

This definition can be changed by logging in to the Security settings page and changing the field Allowed management console IP addresses.

If you are not able to log into your account, please reach out to Cloudinary support here.

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2 comments

Date Votes
  • shiv chamkure
    Edited

    Even  Security settings page page showing error. I have raised request today, hope this will be solved soon. Thank you for your post.

    0
  • Tia Esguerra

    Hi there, 

    Thanks for reaching out.

    I see that the IP restriction has been removed from your account settings. If you need any further assistance with this, please open a support ticket directly by clicking the following link: https://support.cloudinary.com/hc/en-us/requests/new 

    Kind Regards, 

    Tia

    0

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