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PDF or ZIP files appearing in Media Library, but download URLs return an error

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6 comments

  • Ganesh Computer

    i did this but still this is not working for me. I am able to upload pdf on my cloudinary account but can not share this with any one

    1
  • Tia Esguerra

    Hello Ganesh, 

    Thanks for reaching out. Would you mind opening a support ticket here: https://support.cloudinary.com/hc/en-us/requests/new 

    I look forward to hearing from you. 

    Kind Regards, 

    Tia

    0
  • Syed Usama

    Hey there.

    is PDF sharing only for paid accounts? 

    0
  • Thomas Gurung

    Hi Syed,

    Thanks for reaching out.

    PDF sharing is available for customers of all plans.

    Please let me know if you have any other questions or queries.

    Kind Regards,
    Thomas

    0
  • Samy RJOB

    It  still doesn't work and I have to present my platform tomorrow it's tense.......

    0
  • Loic Verger Del Bove

    Hi Samy,

    Thanks for reaching out. Would you mind opening a support ticket here: https://support.cloudinary.com/hc/en-us/requests/new with an example of PDFs you can't display?
    Looking forward to hearing back from you.

    Best,

    Loic

    0

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