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Why are PDF or ZIP files appearing in the Media Library, but their download URLs returning an error?

Comments

9 comments

  • Ganesh Computer

    i did this but still this is not working for me. I am able to upload pdf on my cloudinary account but can not share this with any one

    1
  • Sreenath Kalahasti

    Hi SiDXaYoS,

    Can you please create a support request here with example of PDF URLs which aren't working for you:

    https://support.cloudinary.com/hc/en-us/requests/new

    Thanks,
    Sree

    1
  • Tia Esguerra

    Hello Ganesh, 

    Thanks for reaching out. Would you mind opening a support ticket here: https://support.cloudinary.com/hc/en-us/requests/new 

    I look forward to hearing from you. 

    Kind Regards, 

    Tia

    0
  • Syed Usama

    Hey there.

    is PDF sharing only for paid accounts? 

    0
  • Samy RJOB

    It  still doesn't work and I have to present my platform tomorrow it's tense.......

    0
  • Loic Verger Del Bove

    Hi Samy,

    Thanks for reaching out. Would you mind opening a support ticket here: https://support.cloudinary.com/hc/en-us/requests/new with an example of PDFs you can't display?
    Looking forward to hearing back from you.

    Best,

    Loic

    0
  • SiDXaYoS

    i have performed these step but it does not works how to solve them

    0
  • Nandani Kumari

    thank you so much now i am able to access pdf

    0
  • Thomas Gurung

    Hi Syed,

    Thanks for reaching out.

    PDF sharing is available for customers of all plans.

    Please let me know if you have any other questions or queries.

    Kind Regards,
    Thomas

    -1

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