How does Cloudinary keep my privacy and what information is stored?

Cloudinary has gone through a comprehensive GDPR and CCPA compliance program and has implemented the necessary measures and procedures for the safeguard of our customers’ personal data.

As part of such a program, Cloudinary complies with GDPR / CCPA requirements and best practice industry standards with respect to any aspect of its business that may affect personal data.

We have a Trust policy that we follow and adhere to, which further details our commitment to your personal information and data.

In addition, please refer to our Privacy policy and DMCA copyright policy for further details regarding our compliance with industry best practices regarding privacy, security, and data retention. 

Some specific examples of data that are NOT collected are:

• Credit card data
• Special category data that includes:
  • personal data revealing racial or ethnic origin
  • personal data revealing political opinions
  • personal data revealing religious or philosophical beliefs
  • personal data revealing trade union membership
  • genetic data
  • biometric data (where used for identification purposes)
  • data concerning health
  • data concerning a person’s sex life
  • data concerning a person’s sexual orientation

Examples of the information we collect and analyze include the Internet Protocol (IP) address used to connect your access device to the internet, login, e-mail address, password, access device and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform.

When you use our service, we collect information about your service activity - for example, your login and logout time, the duration of service sessions, the content uploaded and downloaded, viewed web-pages or specific content on web-pages, activity measures, and geo-location.

We use certain service-specific sub-processors to support the delivery of Cloudinary services, to provide specific functionality within the Cloudinary services, or to provide professional services. For more information, please review our service-specific sub-processors page.

Like many websites, we use “cookies” when your browser accesses our website. Please see our Cookies and Similar Tracking Technologies Policy.

It is important to emphasize that Cloudinary has no control over personal data or the types of personal data that are being uploaded to its platform, and does not further classify Customer Data. For more information, please review our Terms of Use. 

In the event that you discover content that infringes upon your copyrights, including your resume (including personal information) that you did not consent to posting online, please consider contacting the owner of the account that published the content or sending a formal DMCA request by creating a support ticket here.