This support forum is no longer in use. Please use the Cloudinary Community at to receive assistance from other members of the community and from Cloudinary's support team. For account-specific questions or if you believe that you've encountered a bug, please contact the Cloudinary team directly via the "submit a request" option on this support site.


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    Roee Ben Ari

    There is a variety of possible reasons for a Cloudinary account to become disabled, such as ongoing usage excess, unsettled billing issues and more. Please open a support ticket with your personal details and we'll be happy to share more information regarding your specific case. 

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