Keystone.JS

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Ben

• May 22, 2017 16:06

Hi Guys,

Im using cloudinary for a KeystoneJS project I've been working on.

However I'm having a few issues when putting the site live, when hosting the site locally and using either the demo Cloudinary key or my own I can upload any image size/quality etc. 

However, when I host the site on my Ubuntu AWS session using Nginx, I can only upload small/low quality images. If I try and upload a high quality large image my site just loads and loads and nothing ever happens.

Before I take the plunge and upgrade my cloudinary account, is this due to my subscription etc?

Thanks

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• 

  Maor Gariv

  • May 22, 2017 21:30

  Hi Ben,

   

  Thanks for reaching out.

  In order to understand the issue better, we need some more information. Can you please share with us the following?

  • Execution flow: how to reproduce the issue?
  • Code causing the error.
  • Error stacktrace.

  If privacy is an issue, please open a new support ticket - https://support.cloudinary.com/hc/en-us/requests/new

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