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fl_keep_iptc in tiff to jpg conversion on windows

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N.G. Westerhof

Hello,

Converting a .tiff file with iptc meta data to jpg using the fl_keep_iptc flag produces an image that cant be viewed on windows (win7 viewing in ie11 and windows photo viewer). The same conversion (tiff to jpg) without the fl_keep_iptc flag works fine.

Same error for on the fly conversion and for image uploaded to cloudinary.

Any ideas on how to get this to work?

 

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    Maor Gariv

    Hi,

    Thanks for reaching out.

    I couldn't reproduce the issue. Can you share some URLs of these faulty tiff images?

    If privacy is an issue, please feel free to open a new support ticket

     

    Thanks.

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    N.G. Westerhof

    Hi Maor,

    thank you for your reply.

    I have openend a ticket and included a more detailed description of the problem (including source files, urls and screenshots).

    The ticket is Request #46958

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    Maor Gariv
    • Edited

    Hi,

    Great.

     I see that my colleague Roee is helping you with this issue:)

     

    Feel free to reach out again if you have any further questions or requests.

     

    Best,

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