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How do you add additional users to the account?

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Beachbody Administrator

How do I add additional users to the account so that we can see who is making changes to the Media Library (through the Web Interface)? Right now it looks like there is no additional user compatibility at the "Advanced" subscription level. 

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    Pelle Wessman

    Any plans on adding this to lower plans as well? Being able to add more users early on in the development process would make it a lot easier to get payment processes set up and all the different parts of ones team involved in the project and this tool.

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    Itay Taragano

    We're adding support to user roles with Cloudinary's online administration console.

    This will allow you to add users that can manage your account, and give them full or limited access to the different sections of the administration console (billing, media library, etc.). At this phase there will not be an audit trail per asset, but you will be able to give / revoke media library access permissions on a user-by-user basis.

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    Itay Taragano

    UPDATE

    You can now set user roles with Cloudinary's online administration console. This feature is currently available for the Advanced plan or higher.

    The user management section is available from the Users settings page. 

    Users_page.png

    Users can create multiple users of 4 different roles: Admin, Technical Admin, Billing, Editor.

    Non-admin users have limited console sections and elements according to their roles.

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    alessandro impronti

    Hi, with the Basic plan how many users it's possible to add?

     

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    Itay Taragano

    Having multiple user roles in one account is supported only for the Advanced plan or higher.

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    Constellium

    Hi,

    We do have a Plus Plan with 3 users for now. It says 'You have reached the maximum number of users allowed for your plan.'

    What can we do to have additionnal users ?

    Thanks,

    Angelique

     
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    Eric Pasos

    Hi Angelique,

    As we needed additional information for your account (e.g., cloud name, etc), can you please help to open a support ticket here (https://support.cloudinary.com/hc/en-us/requests/new) so we can process your query?

    Thanks in advance.

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