We've been experiencing a bug that does not come up consistently, but is frequent enough that it's had a severely negative impact on several of our users.
We have a webapp that runs on Android 2.3 and does ajax-via-iframe uploads to Cloudinary. However, because the browser does not support any progress events, it is not possible for us to know when an image has completely uploaded until we receive the callback to our server using the 'notification_url' we provide in the upload request.
On Nov 25th and 27th, there were periods of time when the callback to the 'notification_url' contained either an empty body, or missing public_id.
We have a large user base in rural Morocco and their only internet access is via 3G on Android Gingerbread phones. Needless to say, we are actually using that 'notification_url' (and the public_id in the callback) for mission critical processes.
I was wondering if this was a bug that was maybe recently fixed or worked on. Also, maybe what we are experiencing isn't a a bug and we need to change some code on our end.
Thanks for you help!
Please sign in to leave a comment.