CloudinaryException (Server returned unexpected status code - 504 - )

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5 comments

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    Joao Junior

    I'm having the same problem. Any updates?

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    Oyster Connect

    We are having same problem .

    When trying to upload pdf in bulk but sequentially . Some pdf gets uploaded but after that it gives error --

    err: {
    message: 'Server returned unexpected status code - 504',
    http_code: 504
    }

    I have increased the timeout to 6 minutes

    Please check. 

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    Michal Kuperman

    Hi, I see you opened a support ticket with your account details. We will continue to investigate your issue there.

     

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    Akowanu Ganiu

    Im having the same issue while trying to upload pdf file. It worked initially but all of a sudden I started getting this error

    {
    message: 'Server returned unexpected status code - 504',
    http_code: 504,
    name: 'UnexpectedResponse'
    }

     

    Please any fix

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    Aleksandar Kostadinov

    Hi Akowanu,

    Please use the following form - http://support.cloudinary.com/hc/en-us/requests/new - to submit a ticket to us so that we can look into this further. In the ticket please include a copy of the file you're uploading and the code you are using to upload. In addition, please let us know the filename/public_id of a recent upload request which experienced this issue and the date/time of the request so that we can find that specific one in our logs.

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