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Unable to upload image in production mode of Rails server.

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    Roee Ben Ari

    Hi Shivani,

    Working in a production environment is no different than working in a staging one unless you're using different accounts, then you'll need to update your configuration section accordingly (update the cloud name and keys). 

    To better understand the issue, please share some more information, including the steps to reproduce the issue, the code responsible for the upload and your cloud name, so we can check your logs. If you rather leave it confidential, please feel free to open a support ticket at support@cloudinary.com

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