Not showing close button Mobile widget v2

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11 comments

  • Official comment
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    Daniel Mendoza

    Hi

    This issue should now be resolved. Please reach out to us if you see otherwise.

     

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  • Avatar
    Aleksandar Kostadinov

    Hi,

    Thanks for your message.

    This is not in the specification and is definitely a bug. I've raised this with our team who are working on adding a fix. In some cases, hitting the back button on mobiles allows users to close the Widget.

    I will keep you updated on the progress of the fix.

    Best regards,

    Aleksandar

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    Thomas

    Any update on this? Hitting the back button either does nothing, or it takes you back out of the app, instead of back to the actual page that you were on.

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  • Avatar
    Aleksandar Kostadinov

    Hi Thomas,

    Our team have added a fix and this is now being reviewed and tested. Once it gets the nod of approval we'll have an idea in terms of ETA for deployment. I'll share that as soon as we have it.

    Best regards,

    Aleksandar

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    Ben

    Where can we go to find out when new releases are available? Also looking for this issue to be resolved.

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  • Avatar
    Aleksandar Kostadinov

    Hi Ben,

    We will update this thread as soon as there's an ETA for release.

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    Olivier Mills

    Any update? Its been 2 months and without a close button it makes the widget not usable on mobile.

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    Frank Geertsma

    +1

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  • Avatar
    Aleksandar Kostadinov

    Hi Olivier, Frank,

    A fix was added, however, it didn't pass all required QA tests and thus is back in dev at the moment. Apologies for the delay on this.

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    Jared Neff

    Any update to this? It's been a month since last word and still an issue for us. 

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  • Avatar
    Jared Neff

    Sorry, I see that it is resolved now. Thank you for the update!

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