Not showing close button Mobile widget v2

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hiroshiyoshida

• February 28, 2020 06:45

Hello. I use upload widget v2, but the close button is not displayed on the widget screen for mobile. With this, once I open the widget, I can not cancel it halfway, is this the specification?

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• Official comment

  

  Daniel Mendoza

  • May 15, 2020 15:21
  • Edited

  Hi
  
  This issue should now be resolved. Please reach out to us if you see otherwise.

   

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  Aleksandar Kostadinov

  • February 28, 2020 12:25

  Hi,

  Thanks for your message.

  This is not in the specification and is definitely a bug. I've raised this with our team who are working on adding a fix. In some cases, hitting the back button on mobiles allows users to close the Widget.

  I will keep you updated on the progress of the fix.

  Best regards,

  Aleksandar

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  Thomas

  • March 12, 2020 18:33

  Any update on this? Hitting the back button either does nothing, or it takes you back out of the app, instead of back to the actual page that you were on.

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  Aleksandar Kostadinov

  • March 12, 2020 20:30

  Hi Thomas,

  Our team have added a fix and this is now being reviewed and tested. Once it gets the nod of approval we'll have an idea in terms of ETA for deployment. I'll share that as soon as we have it.

  Best regards,

  Aleksandar

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  Ben

  • March 22, 2020 13:00

  Where can we go to find out when new releases are available? Also looking for this issue to be resolved.

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  Aleksandar Kostadinov

  • March 22, 2020 13:33

  Hi Ben,

  We will update this thread as soon as there's an ETA for release.

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  Olivier Mills

  • April 13, 2020 18:00

  Any update? Its been 2 months and without a close button it makes the widget not usable on mobile.

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  Frank Geertsma

  • April 14, 2020 07:03

  +1

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  Aleksandar Kostadinov

  • April 14, 2020 20:43
  • Edited

  Hi Olivier, Frank,

  A fix was added, however, it didn't pass all required QA tests and thus is back in dev at the moment. Apologies for the delay on this.

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  Jared Neff

  • May 13, 2020 17:23

  Any update to this? It's been a month since last word and still an issue for us. 

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  Jared Neff

  • May 15, 2020 12:56

  Sorry, I see that it is resolved now. Thank you for the update!

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