After adding transformations, image link is giving 404 bad request.

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Anshuk Aggarwal

• February 02, 2021 05:54

This link is giving 404 bad request error: https://res.cloudinary.com/xplanck/image/fetch/b_auto,c_pad,h_1200,w_1200/https://www.alcissports.com/pub/media/catalog/product/a/l/algpn0301_1.jpg

But the main image is working fine, which is: https://www.alcissports.com/pub/media/catalog/product/a/l/algpn0301_1.jpg

 

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  Francis Tagbo

  • February 02, 2021 10:07

  Hi Anshuk,

  When Cloudinary returns an error for an image URL which failed to load due to a problem with the image or URL, we return an HTTP header containing more information about why the request failed.

  This information is sent in the x-cld-error header, and you can see the value by using your browser's web developer tools to examine the request and response for the image which didn't load correctly.

  In this case, the specific error is x-cld-error: Error in loading https://www.alcissports.com/pub/media/catalog/product/a/l/albpa003021_1.jpg - 403 Forbidden
  It could be that they are blocking or throttling the request, if I try to access the site I am also getting 403 Forbidden.

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