Show error Message when image aspect ration is smaller then given aspect ration

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Ankur Savaliya

• May 04, 2021 14:10

Hello All,

Use case : I am given minImageHeight/minImageWidth 700px*700px. When user browse image of smaller compare to given aspect ratio. then crop & save button disable and when i try to upload without cropping then it show me error like :

Image dimensions ({{width}}X{{height}}) are smaller than the minimum required: ({{minWidth}}X{{minHeight}})

 

So. is there any way to show error message and disable skip button when image aspect ratio is smaller then given aspect ratio.

 

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  Eyal Katz Talmon

  • May 09, 2021 15:57

  Hey Ankur, thanks for reaching out!

  At the moment, when using the upload widget with cropping:true, and trying to upload an image that is smaller than the minImageHeight/minImageWidth dimensions, the upload fails only after the cropping stage. As discussed in the separate ticket you've opened with us (#150016), I've created an internal ticket for our team to consider performing the client-side validation before the cropping step. This way an error message will be shown (and the cropping step will not be reached).

  I'll update here, and in the ticket you have with us, about any progress made regarding this matter.

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  Ankur Savaliya

  • May 11, 2021 05:32

  Hi Eyal,

   

  Can you provide estimate Time of this solution. So urgently need this because so many give negative feedback related to they confuse while upload small images. So please provide ETA and take at this as priority.

   

  Thank you

  Ankur 

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  Aditi Madan

  • May 11, 2021 22:49

  Hi Ankur,

  I understand the concern and as discussed on the zendesk ticket, we have communicated the urgency to the dev team and this will help them prioritize the issue. I will update you once we have an ETA on this.

  Thanks,

  Aditi

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  Ankur Savaliya

  • June 05, 2021 13:50

  Hi Aditi, 

  Any update for this issue i need this.

  Thank you

  Ankur

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  Eyal Katz Talmon

  • June 07, 2021 12:58

  Hi Ankur,

  Unfortunately, there is no update yet.

  We will update this thread (and the ticket you have with us) about any progress made regarding this matter.

  Thanks!

  Eyal

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