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  • Roee Ben Ari

    Hi Saral, 

    Would you mind trying setting the environment variables (e.g., process.env.CLOUD_NAME) on the Heroku config vars as well?
    Alternatively, the more recommended approach would be to set the CLOUDINARY_URL environment variable, then you won't need to explicitly declare them on cloudinary.config().

    Can you please let me know if that helps?

  • Saral Karki

    I have already added env variables in heroku. I see,you have also answered my question in stack overflow.

    I dont know it is not working.

  • Erwin Lukas

    Hi Saral,

    Can you share your cloud name so we can try to see the logs internally?
    If you don't feel comfortable sharing your cloud name publicly, feel free to open a ticket on our portal:


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