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force .tif instead of .tiff

Erik Bruinsma

Hi,

We have a receiving retailer that we need to share images to, but their system cannot handle tiff files with the four character extension .tiff (or probably any other extension that is longer than characters).
I was not able to find a solution to force the extension in case of a tiff file to .tif in the documentation, can anyone tell me if it's possible and how.

Thanks in advance,

Erik

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3 comments

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  • Stephen Doyle

    Hi Erik,

    The format detected for each asset at upload time is used to set the file extension of the original asset's URL, and for example, original TIFF images are stored with a file extension of 'tiff' and it's not possible to change this in our system

    I'm surprised to learn there are systems in current usage that don't recognize four-character file extensions, because I think all common operating systems released after Windows 95's addition of LFN support have had native support for this. 

    That said, if you create a delivery URL for an image (manually, using our SDK, using your own code, with a spreadsheet formula, etc) you can provide the three character file extension 'tif' on the delivery URL and when accessed, we'll recognize that you want a TIF response, and will return the image in TIFF format 

    e.g. for the sample image in our demo account, this URL accesses it in TIFF format: https://res.cloudinary.com/demo/image/upload/sample.tif

    Please let me know if that works for you, and if there's anything else I can help with

    Regards,
    Stephen

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  • Erik Bruinsma

    Hi Stephen,

    Thank you for the quick reply, I was surprised about this as well, but that's what it is...

    We were not using the download url's for them, but I'll check with them if they can handle those, otherwise I'll have to look for an external tool that might be able to do it.

    Best,

    Erik

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  • Stephen Doyle

    Hi Erik,

    If the original file in Cloudinary is a .tiff, you can just remove the last 'f' before providing that URL to the other system, or set the extension to .tif when creating the URL, depending on whether you're copying the original URL from Media Library or using our SDK/API to integrate with the other system or your own databases.

    If you're actually downloading and re-uploading the file, you can also access the file with a .tif extension yourself, save that, then upload it to the other system

    Regards,

    Stephen

     

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