This support forum is no longer in use. Please use the Cloudinary Community at https://community.cloudinary.com/ to receive assistance from other members of the community and from Cloudinary's support team. For account-specific questions or if you believe that you've encountered a bug, please contact the Cloudinary team directly via the "submit a request" option on this support site.

400 Error - Resource not found on media source

Comments

3 comments

  • Avatar
    Francis Tagbo

    Hi Petra,

    Could you please submit a ticket to us thru https://support.cloudinary.com/hc/en-us/requests/new and provide us with your cloud name and the URL that is throwing this error. We will check your configuration to investigate further on the issue. Thanks!

    Regards,
    Francis

    0
    Comment actions Permalink
  • Avatar
    Petra

    Thanks Francis,

    Will open a ticket. The JS console error is now gone, but I am still getting the 400 when trying yo access the resource.

    0
    Comment actions Permalink
  • Avatar
    Francis Tagbo

    Hi Petra,

    May I know if you have already created a ticket? We would need to check your configuration and URL to investigate this.

    Regards,
    Francis

    0
    Comment actions Permalink

Post is closed for comments.