No Upload tab in my settings

Rick D

January 10, 2022 03:05

I want to add Upload presets, but there is no upload tab! Where is it?

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  Stephen Doyle

  January 10, 2022 13:58 Edited

  Hi Rick,

  From what you've said, it sound like you've created a Media Optimizer account? https://cloudinary.com/products/media_optimizer

  Media Optimizer doesn't include a Media Library, or the ability to upload files directly to your account.
  Instead, files are cached from a remote media source and then delivered using optimization options that you pre-configure.

  If you want to use our Programmable Media product instead (which does have a Media Library and where you programmatically can upload and process media), you can sign up for another account using a different email address.
  
  If you don't have another email address and would like to cancel the Media Optimizer account and re-use your existing email address, please contact us directly via the "submit a request" link and we'll help you with that
  
  Regards,

  Stephen

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