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Unoptimized warning message but I'm already doing what's asked

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1 comment

  • Stephen Doyle

    Hi Manuel,

    If check further down in the reports, do you see anything in the Referer section telling you which website or webpage is including the URL of unoptimized videos? Most likely, the notice is accurate and indicates that most of the requests we receive for your video assets are using URLs that do not contain optimization options.

    Are the URLs on your site or in your application all certainly using the specified transformations? It may be that you've updated some places but not others, for example.

    If you'd like us to check in more detail from our side, please open a request for our team directly and include your account information, and we can provide more specific examples
    Thanks,

    Stephen

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