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Cloudinary crash Strapi admin

Studio Creatic

Until now my backend was running well, but since I installed cloudinary my admin start but crash when I enter the admin section and i have a white page. I didn’t know why…

I have installed npm i strapi-provider-upload-cloudinary
--------------------------------
in my backend i have :
env/production/plugins.js

module.exports = ({ env }) => ({
    upload: {
      provider: 'cloudinary',
      providerOptions: {
        cloud_name: env('doe4mucdz'),
        api_key: env('992987985328476'),
      api_secret: env('********************'),
      },
      actionOptions: {
        upload: {},
        delete: {},
      },
  },
  });

--------------------------------
I have created extensions/upload/config/setting.json

{  
    "provider": "cloudinary",
    "providerOptions": {
        "cloud_name": "doe4mucdz",
        "api_key": "992987985328476",
        "api_sercret": "**************"
    }
}


--------------------------------
In my .env
PORT=1337
CLOUDINARY_NAME="doe4mucdz"
CLOUDINARY_KEY="992987985328476"
CLOUDINARY_SECRET="***************************

--------------------------------

On Heroku i have created my APP KEY:
CLOUDINARY_KEY
CLOUDINARY_NAME
CLOUDINARY_SECRET
CLOUDINARY_URL

--------------------------------

package.json

  "dependencies": {
    "@strapi/plugin-i18n": "4.1.3",
    "@strapi/plugin-users-permissions": "4.1.3",
    "@strapi/strapi": "4.1.3",
    "express": "^4.17.3",
    "pg": "^8.7.3",
    "pg-connection-string": "^2.5.0",
    "sqlite3": "5.0.2",
    "strapi-provider-upload-cloudinary": "^3.6.8"
  },
  "engines": {
    "node": ">=12.x.x <=16.x.x",
    "npm": ">=6.0.0"
  },

Can you help me please ?

1

Comments

4 comments

Date Votes
  • Aleksandar Kostadinov

    Hi @Studio Creatic,

    Looking a the code you shared, the env() expects an environment variable name but you are passing the raw values which it won't be able to use.

    Could you please make the following changes below -

    From:

     providerOptions: {
            cloud_name: env('doe4mucdz'),
            api_key: env('992987985328476'),
            api_secret: env('********************'),
          },

    To:

     providerOptions: {
            cloud_name: env('CLOUDINARY_NAME'),
            api_key: env('CLOUDINARY_KEY'),
            api_secret: env('CLOUDINARY_SECRET'),
          },

    And then restart the server and let me know if that works for you?

    If not, are there any logs on your backend that show any server-side error/exception that may provide more insight into the blank page you are seeing? In addition, are there any client-side errors in the browser console, any failed requests in the Network tab?

    1
  • Studio Creatic

    hello, thank you for your quick return, if everyone was as responsive as you I would have finished my project 1 month ago! I modified the plugins file but still the blank page. I have a message in the console : 

    Content Security Policy: Parsing of 'script-src-attr' failed because the directive is unknown.
Content Security Policy: Page settings prevented an inline ("script-src") resource from loading. moz-extension:2113:49
Content Security Policy: Page settings prevented a resource from being loaded at eval ("script-src"). 2 blob:27:22
    0
  • Studio Creatic
    Edited

    when i enter on content-manager, the backend crash and i have a another message :

    État
    404
    Not Found
    VersionHTTP/1.1
    Transfert944 o (taille 94 o)


    Before installing Cloudinary i already had data in my Strapi backend, including images. can it come from this?

    https://backend-charles-cantin.herokuapp.com/
    0
  • Eric Pasos

    Hi,

    I have provided some information on the internal ticket you've created and, additionally, I checked the file thumbnail_pexels_photo_2959192_3f3786515f.jpeg in our system logs and this does not exist.

    Hope to see your response on the ticket so we could continue verifying the processing issue for your application.

    Thanks.

    0

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