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Fetching Authenticated image fails for some images

Chandra

March 15, 2022 06:36

Hello Cloudinary Support Team,

Below, I have two images URLs - signed and scaled.

When first URL is scaled, it does not work. But second URL works with scaled too.

The only difference I saw is when an image is smaller than applied scale, it does not work.

Can Cloudinary return original image when scaling transformation is (example: width) is bigger than the image's width?

Not Working:
https://res.cloudinary.com/a1b2c3d4/image/upload/s--oUvwIa6p--/v1647322589/conversations/6BgRPA_XsNEz.jpg
https://res.cloudinary.com/a1b2c3d4/image/upload/s--P9SyFkrH--/c_scale,w_300/conversations/6BgRPA_XsNEz.jpg

Working:
https://res.cloudinary.com/a1b2c3d4/image/upload/s--7wLM_vaL--/v1647325877/conversations/2PN0LXyi6mev.jpg

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1 comment

Francis Tagbo

March 15, 2022 13:35
Hello Chandra,

It seems the signature is not correct, I tried to generate and I got a different value:
https://res.cloudinary.com/a1b2c3d4/image/upload/s--BaQHwwvD--/c_scale,w_300/conversations/6BgRPA_XsNEz.jpg

Regarding the scaling transformation that will not scale up the image, you can try using the mode `limit` ( c_limit in URL). You can learn more about this in the documentation:
https://cloudinary.com/documentation/resizing_and_cropping#limit

Regards,
Francis
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