media optimizer setup not working

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rugs

• May 12, 2022 13:08

i've done media optimizer setup with s3. but, it's not working.
i've double checked these points.
bucket name is correct
folder name is correct

aws creds have s3 read access

 

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• 

  Francis Tagbo

  • May 13, 2022 05:46

  Hi there,

  Could you please create a support ticket for us thru: https://support.cloudinary.com/hc/en-us/requests/new?
  Please provide your cloud name and the URL you are trying to access so we could check it.

  Regards,
  Francis

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