Files that were saved with no English name have no file extension when trying to download it

Yanuv David

June 07, 2022 07:01

We are uploading files with Hebrew language names and later while trying to download it. we get a file  with some kind of string name  and it doesn't have file extension

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  Thomas Gurung

  June 07, 2022 12:37

  Hello Yanuv,

  Thank you for reaching out and sorry to hear you are having issues.

  Can you send us an example with the steps to replicate? If you do not want to share the video URLs in this public forum please open a direct ticket with us via https://support.cloudinary.com/hc/en-us/requests/new

  Please let me know if you have any other questions or queries.
  
  Kind Regards,
  Thomas

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