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Files that were saved with no English name have no file extension when trying to download it


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    Thomas Gurung

    Hello Yanuv,

    Thank you for reaching out and sorry to hear you are having issues.

    Can you send us an example with the steps to replicate? If you do not want to share the video URLs in this public forum please open a direct ticket with us via

    Please let me know if you have any other questions or queries.

    Kind Regards,

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