Switching between Live DAM and Test site

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    Millie Axelrod

    Hi Matthew

    You can switch between multiple sub-accounts by clicking on the account name to the top right of the Media Library screen and select the desired sub-account. I see that your user name has access to all sub-accounts in your Cloudinary account. 

    Looking at your account settings, you should be able to upload the video to both accounts. If you'd like further information about your account's current setting or additional help with the upload, please open a support request directly here with the file you are trying to upload. We'll be happy to further assist.

    Regards,
    Millie

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