Default Video Poster not showing
I've implemented a basic player as per your instructions, loading v1.9.1 from the unkpg.com locations.
My video plays when clicked, but only ever shows a black poster. I can see the poster jpg is in the derived files for the video asset.
I've tried specifying the poster file but am really confused how to get the publicId for the auto-generated (default) poster file because the JS seems to keep looking in image/upload/... not video/upload/...
My understanding is that without a specified poster it will show the default from the middle frame of the video - but it is not.
> Edit: It seems this problem is only when using a raw URL, using a publicId as the source and the poster appears. However, I can't figure out how to apply the sp_auto transformation via this approach.
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Hey Chris,
I apologize, but RAW URLs as the source are not supported for the video player.
We have an example here: https://codepen.io/VdeubCloudinary/pen/NWpzbbo of a video player containing the poster.
Regarding your other issues ( sp_auto and lack of a default thumbnail ), would you be able to share a link to a video we can check out? Alternatively, sending in a request to our support team will allow you to send anything privately and let us continue looking into these issues.
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