Dashboard & Contentful - Upload Widget not allowing MP3 upload?

Tyrell

August 23, 2022 10:33

Hi All,

My team is currently trying to upload a couple of MP3s but the upload widget seems to upload the content. But not add it to our Cloudinary bucket.

Here's a video of the issue.

I've checked the upload presets and nothing should be stopping the upload.

Any ideas here?

Thanks

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Comments

2 comments

Eric Pasos

August 26, 2022 04:13
Hi Tyrell,

In case you have defined an upload preset that is for video processing and set it as the default for your upload widget, the MP3 (audio) file will be processed as a video. As there will be no video to be resized, uploading an MP3 will result in a `no file` (i.e., empty) being saved in your Media Library account. To verify this, you can upload your file and select the `ml_default` upload preset on the ML Upload Widget (see sample here).

Hope this helps.
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Tyrell

September 13, 2022 10:34
Perfect that sorted it all out! Thanks!
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