My Account Has Suspended

Güney Ural

December 08, 2022 14:24

My account suspended because of exceeding the credits. I can't reach my old photos and photos can't be loaded on my website. I need to access my old photos. Is there any possibe way like letting me to access my old photos but not letting me to upload photos? Because I really need to access thoose photos.

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  Danny Valentine

  December 08, 2022 15:13

  Hi Güney.

  Thanks for getting in touch.

  Delivering your images would still consume credits because of the bandwidth associated, and I'm afraid there's no bandwidth-only plan. If you wanted though, we can provide you with a dump of all the contents of your cloud via E-mail, or alternatively, we can put you in touch with our billing team to set you up with a paid account, and keep delivery through Cloudinary.

  Please let me know how you'd like to proceed.

  Many thanks,
  -Danny

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