MOV video trans-coding not working
I have a MOV video uploaded on cloudinary and trying to trans-code the same as MP4 by referring to video transcoding documentation on Cloudinary.
Transformation to MP4
Transformation to WebM
Both the above transformations are not working.
Really strange, its working on the newly uploaded MOV file!!
It looks like this specific video has an audio codec that we do not yet support.
We have opened a request with our dev team to upgrade to the latest version of the relevant component so we would be able to support that codec as well.
I would be happy to let you know once this is in place.
In general, to help debug Cloudinary URLs, the response includes an `X-Cld-Error` header.
Looking at the URL you've shared, I see it generates the following error -
X-Cld-Error:Video is too large to process synchronously
Cloudinary sets an online (synchronous) video transformation limit. This means that for videos larger than the limit you'll need to perform the video transformations eagerly.
Eager transformations can be set upon upload or by updating your current resources using the explicit API.
If you are still struggling with transcoding your video, please open a support ticket at https://support.cloudinary.com/hc/en-us/requests/new and we will further assist you with the implementation.
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