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5 comments

  • Official comment
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    Shirly Manor

    Hi Michael,

    Thank you for contacting us!

    Please note that in the media library we have three options: Images, Videos, and raw files. (on the top right).

    In order to see the images inside your media library please make sure to choose Images first.

    Let me know if that answers your question.

    Thanks,

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  • Avatar
    Michael

    But in dashboard http://prntscr.com/gmnnya

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  • Avatar
    Raya Straus

    Hi,

    Sorry for the very late reply, we have noticed that this request was left unattended. I guess this is not relevant anymore but for future reference, you can access your images by selecting media library at the navigation bar at the top of the page. 

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  • Avatar
    Ethan Calvert

    Hi, I'm having the same problem. I tried reopening my browser, deleting my cache, and logging in from a different machine. The Dashboard seems to show the correct number of images, but the media library itself looks empty (except for 1 image I uploaded while trying to troubleshoot).

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  • Avatar
    Roee Ben Ari

    Hey guys,

    A fix has been deployed and the issue is now resolved. 

    Let us know if you still see any issue?

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