Cloudinary media library don't work correct

Michael

September 18, 2017 15:14

All images in my media library are missing

http://prntscr.com/gmnfen

and when i uploaded new image it uploaded not correct and i don't see it in media

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• Official comment

  

  Shirly Manor

  September 18, 2017 22:26

  Hi Michael,

  Thank you for contacting us!

  Please note that in the media library we have three options: Images, Videos, and raw files. (on the top right).

  In order to see the images inside your media library please make sure to choose Images first.

  Let me know if that answers your question.

  Thanks,
• 

  Michael

  September 18, 2017 15:31

  But in dashboard http://prntscr.com/gmnnya

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• 

  Raya Straus

  November 21, 2017 12:40

  Hi,

  Sorry for the very late reply, we have noticed that this request was left unattended. I guess this is not relevant anymore but for future reference, you can access your images by selecting media library at the navigation bar at the top of the page. 

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  Ethan Calvert

  June 12, 2018 21:38

  Hi, I'm having the same problem. I tried reopening my browser, deleting my cache, and logging in from a different machine. The Dashboard seems to show the correct number of images, but the media library itself looks empty (except for 1 image I uploaded while trying to troubleshoot).

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  Roee Ben Ari

  June 13, 2018 13:39

  Hey guys,

  A fix has been deployed and the issue is now resolved. 

  Let us know if you still see any issue?

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