Skip to main content



  • Official comment
    Shirly Manor

    Hi Michael,

    Thank you for contacting us!

    Please note that in the media library we have three options: Images, Videos, and raw files. (on the top right).

    In order to see the images inside your media library please make sure to choose Images first.

    Let me know if that answers your question.


  • Michael

    But in dashboard

  • Raya Straus


    Sorry for the very late reply, we have noticed that this request was left unattended. I guess this is not relevant anymore but for future reference, you can access your images by selecting media library at the navigation bar at the top of the page. 

  • Ethan Calvert

    Hi, I'm having the same problem. I tried reopening my browser, deleting my cache, and logging in from a different machine. The Dashboard seems to show the correct number of images, but the media library itself looks empty (except for 1 image I uploaded while trying to troubleshoot).

  • Roee Ben Ari

    Hey guys,

    A fix has been deployed and the issue is now resolved. 

    Let us know if you still see any issue?


Post is closed for comments.