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Auto-Uploading from S3 doesn't seem to be working

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Joy Missey

I'm followed the documentation to add the bucket policy to my S3 bucket. I made sure to add my bucket name ot the configuration. I contacted Cloudinary support to have my buckets whitelisted. I added the auto-upload mapping in my settings. I used site_env_images for the bucket name (substituting my own sitename and env values). I mapped that to s3://<bucket_name>/images/.

Let's say I have a file called image.jpg in s3://<bucket_name>/images/. My understanding it that I I should be able to access that image at https://http://res.cloudinary.com/<account_name>/image/upload/<site_env_images>/image.jpg. When I request that image, cloudinary should access the image from my S3 bucket and forward the image along to me. Am I understanding this correctly? Did I miss a step somewhere?

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    Yakir Perlin

    Hi Joy,

    In addition to what already was done, you must grant Cloudinary permission to read your protected content.

    You can read more about that here.

    If you have any other issue with that, please contact us at support@cloudinary.com.

     

    Best,

    Yakir

     

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