Instagram Video export

Krister Johansson

January 12, 2018 00:42

I am uploading a video from a webcam (WebM) to Cloudinary.

Then I want to make some changes to it, watermark etc. But when I use the URL form the transformation it works on my pc, but the link won't work on my iPhone.

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  Ido

  January 16, 2018 12:13

  Hi

   

  Could you please share the link that you are using to deliver the video with?

   

  You could also open a request with support@cloudinary.com and share the details there if you prefer, and we would be happy to help out.

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  Krister Johansson

  January 16, 2018 12:37

  WebM -> mp4

  Does NOT work: http://res.cloudinary.com/dzkzhcwbv/video/upload/v1515715953/helloworld.mp4 

  But this does: http://res.cloudinary.com/dzkzhcwbv/video/upload/v1515716919/26876612_1595841760496034_8684771090553110528_n_ev7de7.mp4 

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  Ido

  January 21, 2018 15:25

  Hi Krister,

   

  The second video is a video which is originally in an mp4 format.

  The first video is playing correctly on my end.

  Could you share the error that you are receiving? 

  maybe a screenshot if possible?

   

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