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image is not shown at smartphone

Sangwon Lee

November 15, 2014 06:52

https://cloudinary.com/console/media_library#/dialog/image/upload/books/bqckt843rqlnrarvkx0p

This image is shown well at PC browser. But it is NOT shown at my smartphone, Samsung Galaxy S3. It shows only blank white.

The attached images are capture of the phone screen.

Comments

1 comment

Itay Taragano

November 19, 2014 09:59
There's a known issues where Android devices may not encode CMYK images correctly (as for the referred image).

As a workaround, you can set the color_space parameter to no_cmyk ( cs_no_cmyk in URLs) to convert CMYK images to RGB.

Alternatively, you can set the color_space parameter to srgb ( cs_srgb in URLs) to convert more accurately to sRGB.
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