Downgrade starting next billing period

Holger Sindbaek

June 06, 2015 15:51

Hi guys

We launched a month ago and got a lot of traffic and needed to upgrade because of it. Now we're down on traffic again and need to downgrade. We've already used too many points in this billing period to be "eligible" to downgrade, but in next it will be much slower.

How can I downgrade and having the downgrade start the next billing period, without affecting this billing period?

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  Itay Taragano

  September 21, 2015 14:25

  Hi, I'm sorry for my response delay.

  Please feel free to contact our support team and we'll be happy to do our best to assist.

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