Issue uploading 1MB TIFF image

Apptimus

July 31, 2015 14:58

I have a 1MB TIFF image. When I try to do it through the media library interface, I get an image thumbnail saying "Upload failed: General Error". I can provide the actual image if necessary.

I have been uploading lots of other TIFF images, many sized at around 700KB or less. This might be the biggest one I've uploaded.

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  Nadav Ofir

  July 24, 2016 13:24

  An issue was found on our end and has been resolved accordingly.

  Thanks, Nadav.

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  behappy

  January 23, 2019 12:14

  Hi there!

  We are trying to upload some TIFF files around 50MB. They have failed several times.

   

  How can we do it? Is it also a known bug?

   

  Thanks.

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