how to use add-ons

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    Roee Ben Ari

    Hi Jeanne,

    In general, in order to use Cloudinary 3rd party add-ons, the account must be a paying one and the URL used - a signed one.

    If both conditions are met in your case, then please share some more information, so we can better understand your issue (cloud name, URL in use, code, etc). If you rather keep it confidential, please feel free to open a support ticket at support@cloudinary.com

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