Issue with AVI files not having supported codecs
Hi We have lots of users upload videos to our portal we recently switched to CLoudinary and we are having many issues with the videos not playing through the browser but when you download them and play them through VLC player it works
Issues so far with
MPEG-4 Video (XVID)
MPEG-4 Video (FMP4)
What do you recommend we do, we already use the URL with codec set to Auto but for these file types it does not work
Thanks
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Hi Gareth,
You can deliver the video as
webm,mp4,ogvorflvby simply changing the video format file extension.http://res.cloudinary.com/<cloud name>/video/upload/<video public id>.wmv
Use:
http://res.cloudinary.com/<cloud name>/video/upload/<video public id>.mp4
Please let me know if that works,
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