Incoming transformation issue

Pragya

September 27, 2019 12:00

I have applied incoming transformation in settings. These were applied to all of my uploads yesterday but today images are uploading as it is. Could you please assist or let me know what is the issue ? 

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  Aditi Madan

  September 27, 2019 17:28

  Hi Pragya,

  Can you please open  a support ticket here: https://support.cloudinary.com/hc/en-us/requests/new and share your cloud name and preset name, also the code if you are using API upload and I will be able to assist you better.

  Thanks,

  Aditi

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