We're using cloudinary for quite a while and we're pretty happy with it. Today I noticed a problem with a thumbnail not beeing invalidated in the cache.
We have the issue with this image: https://res.cloudinary.com/tourasia/image/upload/agencies/1188.png
We first uploaded it one week ago on the 3. of october but replaced it on the same day. We did all that with the php api. in the upload i had the invalidate flag set to true. When we replaced the image we did that also with the php api with a destroy and upload request, both with the invalidate flags set to true.
But when I request the image a the following url I still get the old one with the white font: https://res.cloudinary.com/tourasia/image/upload/w_300/agencies/1188.jpg but the font should be black as you can see in the original image above. I also tried to delete and reupload the image in the console without any luck.
For us it's crucial that the image is available at exactly this url, so using the versions in the url is no possibility. According to your documentation the invalidation should be done in a few hours and for us this was not working since last week: https://cloudinary.com/documentation/upload_images#asset_versions
Is there a possibility to invalidate all the already cached thumbnails?
Best regards, David
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